Getting started guides
- Getting Started With The Day Overview
- Getting Started With The Week View Users|Clients|Sites
- Getting Started With The Week View
- Getting Started With The Compact View
- How Do I Enable SMS/Voice Message Alerts After Check Out?
- Getting Started With The Mobile App, Proof of Arrival and Call Monitoring
Malinko NewsSee All Articles
Configuration and Settings
- How to retrieve your exported data using SFTP
- How Do I Set Up Selenity eExpenses Integration API User for Malinko?
- Client Guide for Malinko – Selenity Integration
- How Do I Add/Delete Traits?
- How do I Troubleshoot Selenity?
- Have You Got Auto-Fill Enabled on Your Browser?
- How do I Import Leave using SMART/Roster Pro?
- How Do I Reset My Password On A UAT Environment?
- How do I add new staff / carers?
- How Do I Use The Access Outside Work Hours Report?
- How Do I Use The Staff Accepted Services Report?
- How To Deal With "Email Already In Use" Error When Adding A New Staff?
- How to Archive additional patient Sites?
- Adding Doctors Details
- How Can I Add Multiple Clients To A Single Site?
- How Do I See A List Of My Clients?
- How Do I Add a Client or Service User?
- Medication & MAR Sheets
- What is a Virtual Visit and How do I create one?
- Getting Started With The Compact View Users|Clients|Sites
- Getting Started With The Day View Users|Clients|Sites
- How Do I Mark a Job as Complete on the Mobile App?
- Getting Started With The Day View
- How Do I Add Programmes?
- How Do I Add Negative Tariffs?
- How Do I Add Negative Pay Rates?
- How do I Edit Pay Rate Name?
- How Do I Select Specific Tariffs For Private Funders?
- Invoice Formats
- How Do I Import Data Into Kashflow?
Mobile App, Proof of Arrival & Call Monitoring
- Mobile App User Troubleshooting
- How Do I Use The Visit Sequence Compliance Report?
- What is the Attendance Map on Live Status Board?
- How do I Trigger a Silent Alert on the Mobile App?
- How do I Trigger Safety Mode from the Mobile App?
- How Do I Edit A New Form/Survey?
- What is the Continuity Report?
- What is the Situation Report (Sit Rep)?
- What is the Availability Capacity Report?
- What is the Default Staff Report?
- What is the Missed Visit Report?
- What is the Caseload Report?
General Use of Malinko
- Why Is An Address Not Showing On The Map?
- How Do I Ensure That Malinko is Supporting My Business Continuity?
- How To Send/Receive Sensitive Information On Malinko
- Malinko Keeps Logging me out
- How Do I Bulk Assign Groups To Staff/Service Users?
- How Do I Upload General Files Securely on Malinko?
- Always on Time Move Frequently Asked Questions
- GDPR Statement
- How Do I Import Staff and Client Data?
- Editing a pdf
- How to set file passwords in Word, Excel and 7zip
- Windows Live Outlook Marking Jobsheets as Spam
- Auto Schedule Not Doing What I Expected?
- How Does Auto Scheduler and Routing Work?
- How Do I Use The Auto Scheduler?
- How Do I Use The Auto vs Manual Scheduling Report?
- How To Apply A Different Speed Factor For Travel Time Between Visits
- How Do I Increase The Time Between Visits at Different Post Codes When I Auto Schedule?