Configuration and Settings
Managing Staff
- NHS Bands
- How do I Import Leave using SMART/Roster Pro?
- How Do I Reset My Password On A UAT Environment?
- How do I add new staff?
- How Do I Use The Access Outside Work Hours Report?
- How Do I Use The Staff Accepted Services Report?
Managing Patients
- How to Archive additional patient Sites?
- Adding Doctors' Details
- How Can I Add Multiple Patients To A Single Site?
- How Do I See A List Of My Patients?
- How Do I Add a Patient?
- What are Incompatibilities?
Managing Visits
- What is a Virtual Visit and How do I create one?
- Getting Started With The Compact View Staff|Patients|Sites
- Getting Started With The Day View Staff|Patients|Sites
- How Do I Mark a Visit as Complete on the Mobile App?
- Getting Started With The Day View
- How Do I Add Programmes?
Mobile App, Proof of Arrival & Call Monitoring
- How To Set DNA (Did Not Attend) on the Mobile App?
- Mobile App User Troubleshooting
- How Do I Use The Visit Sequence Compliance Report?
- What is the Attendance Map on the Live Status Board?
- How do I Trigger a Silent Alert on the Mobile App?
- How do I Trigger Safety Mode from the Mobile App?
Reporting
- How do I Download Service Reports?
- What is the Continuity Report?
- What is the Situation Report (Sit Rep)?
- What is the Availability Capacity Report?
- What is the Default Staff Report?
- What is the Missed Visit Report?
General Use of Civica Scheduling
- Episode Renumbering
- Hospital Renumbering
- Why Is An Address Not Showing On The Map?
- How Do I Ensure That Civica Scheduling is Supporting My Business Continuity?
- How To Send/Receive Sensitive Information On Civica Scheduling
- Civica Scheduling Keeps Logging me out
Miscellaneous
- How Do I Import Staff and Patient Data?
- Editing a pdf
- How to set file passwords in Word, Excel and 7zip
- Windows Live Outlook Marking Jobsheets as Spam
- Why Do Emails Come From jobsheets@malinkoapp.com?
- How Do I Take A Screenshot On My Phone?
Autoscheduler
- What are Traits?
- Auto Schedule Not Doing What I Expected?
- How Does Auto Scheduler and Routing Work?
- How Do I Use The Auto Scheduler?
- How Do I Use The Auto vs Manual Scheduling Report?
- How To Apply A Different Speed Factor For Travel Time Between Visits
Integration
- Connecting a Civica Scheduling Staff Member to Emis
- How Do I Set Up Selenity eExpenses Integration API User for Civica Scheduling?
- How Do I Set Up Claimant User on Selenity so the integration works with Civica Scheduling?
- Selenity Settings in Civica Scheduling
- Selenity User Configuration in Civica Scheduling
- Overnight Visits in Selenity