The purpose of this feature is to allow multiple patients in one postcode to be seen together by one nurse. E.g. patients who live in a residential home, a husband and wife in the same home, patients in the same block of flats. Civica Scheduling will assign a nurse to these visits who has the correct level training and qualifications to aid the patients. When an auto-schedule is run, the system will categorise the postcode for a shared residence type and group all the visits to become 1 visit. This improves how the auto-scheduler handles residential homes and reduces the amount of nurses that are assigned to the visits.
Please note, if a site is set as a ‘Shared Residence’, it will consider any other sites that are also set as this type with the same postcode to be part of the same shared residence.
Please also note, this feature will not affect any other single and stand alone visits. The system will only look at patients who share the same postcode and what services are needed to allocate the correct nurse.
In order to set a patient to have a shared residence you will first need to search for them. To do this click on the Civica Scheduling search bar which is located in the top right corner (below the log out button) and search for the patient name.
Click on the orange Edit Patient button on the right of the row.
Once you have entered the page to allow you to edit the patients profile and information, scroll down a little to the Type drop down list and select Shared Residence.
Once this option has been selected, click on the green Save Changes button. This will update the changes to the system. Please be aware, in order for this change to take effect, the patients must have the same post code.