Account Managers and Office Users and Mobile User
If you have forgotten your password, you should click on the "forgot password" link shown just underneath the log in button on the browser. You are then asked to enter the email address you log in with - enter it.
You are then sent an email with the subject "Reset password instructions" with a link to click on in order to change your password.
(If you can't see the email, please check your spam or junk email folders and move it out of there.)
If you are a mobile user, you can also ask an Account Manager to edit your staff profile and change your password for you.
Please note: if you are a mobile user, you will receive a message instructing you to make sure to go into the Mobile App to sign in as you will not have access to the full Browser version of Civica Scheduling:
If you are the account manager and one of your staff members have forgotten their password, please see the article below: