Civica Scheduling has a Repeating Event/Service feature which allows you to add a Repeating Event/Service to a Patient for set dates and times. You can edit the time and duration of the event if it needs changing by following the steps.
1. First you will need to go to the Patient's profile, click on the Current Repeating Events tab. After that click on the orange Edit button.
2. From the Editing Repeating Event page select which Service you want to change.
3. Once you have selected the Service you wish to edit, you can change the Starting from date, the Time of the event, the Lasting of the event and the Default User. It is important to know that this means those upcoming visits that are shown will become unallocated and you will need to reallocate these visits, you can use the auto allocate default staff function.
4. Finally, a warning message may show up. If it does you will need to click on I accept these changes and then press Save Repeating Event and Generate Events. This will save all future instances of the visit at the new time, but all past instances will remain at the original time, if you are looking to make changes to past visits you will need to manually edit each visit - PLEASE NOTE the frequency of a Repeating Event CANNOT be edited. If you would like to, you will need to create a new Repeating Event.